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FAQ

You may have a question as our platform is new concept of shopping. We tried to explain our system in the 'Out Platform' page but feel free to contact us if you have any further question.

Our platform is basically help to make a connection between a customer and a personal shopper. We always try to make everybody happy who use our website, we are here to help for both party. If you cannot find a clear answer from the below, please don't hesitate to contact us.

  • Available Payments

    We accepts below payment methods

    • Visa
    • Mastercard
    • American Express
    • Crypto via Utrust
    • Bank App Transfer via SuperPayments

  • Order Disputes

    Please contact your personal shopper if you have any disputes about your order to see if they can resolve it first. However if no resolution is possible, please contact us directly.

  • Shipping and Handling

    We can deliver to anywhere in the world wide however shipping and custom fee will vary depends on your location. We will try and ensure all fees are charged during the purchase process but there may be additional fees required upon delivery.

  • Returns and Exchanges

    If for any reason you are not fully satisfied, you can return any purchases within 30 days so long as it is in pristine condition. Please communicate with your personal shopper to process the return.